This template helps you to personalize the notification email that is sent to either you or some team member whenever a new qualifying review is received as per Notification Settings (If Enabled).
Path to Access:
- Go to “Settings” tab of EpicApp Reviews.
- Go to “Notification Settings” section.
- Click on “Edit Notification Template” option.
Email Preview:
The changes that you do in individual components of the template are visible in real time in this section. You can preview the changes and finalize accordingly.
Subject & Email Body:
Personalize the subject line and email body text using these options. You can use the <shortcodes> as well, which will be replaced with actual data in the email.
The detail of the product associated with the qualifying review for which the notification is being sent, will automatically be inserted after email body (as is visible in the preview) along with received review. So, you don’t need to mention the same specially in the email body box.
Button Text, Button Text Color & Button Background Color:
The options can be used to customize the text, text color and background color of the button. Changes done are visible in real time in the “Email Preview” section.
Send Sample Email to Test the Created Template:
Although live preview of the template is visible in the “Email Preview” section, still if you wish to see how actual email looks when delivered to the customer, you can provide an email address here and created template will be delivered to your provided email.
Can’t find what you are looking for? Check our Knowledge Base for more detailed tutorials or contact our Epic! customer support team to address your specific issues.
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